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◊ How to Register for
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First Time Users
Dear customer,
This guide will help you to start using the CBI Internet Banking service. Following the acceptance of your application to register for Internet Banking, CBI will provide you a Security Token which is to be used when login in to the Internet Banking service.
After the acceptance of your registration, you will receive a confirmation email from the bank. This email will contain your User ID for login. To make sure that you receive the email confirmation and other important email communications from CBI, please add cbionline@cbi.ae to the address book of your email.
Given below is a step by step guide for using the CBI Internet Banking service for the first time and to activate your User ID.
What you need to start using the CBI Internet Banking service:
  »   CBI Internet Banking User ID which you will receive in a confirmation email from the Bank
  »   Security Token issued to you after the acceptance of your application.
  »   A computer/laptop with Internet Connectivity
  »   Microsoft Internet Explorer 5.5, or higher version of web browser
How to start using CBI Internet Banking service:
Open your web browser and log on to www.cbiuae.com. Click the ‘First Time Users’ link on the page.
Accept the terms and conditions for CBI Internet Banking service by clicking ‘Agree’. You will be then directed to the next screen for first time login verification.
Enter the CBI Internet Banking User ID and the six-digit Token PIN in the relevant field. The Token PIN is the six-digit number appearing on the token screen. Click ‘Next’ to create Internet PIN.
You need to create your own Internet PIN. The Internet PIN should be six-digit numeric only. Letters or other characters will not be accepted in the Internet PIN. Type a six-digit PIN for the New Internet PIN and Re-Enter New Internet PIN. Click ‘Submit’ to proceed.
With this, you would have completed the first time login process and activated your User ID for CBI Internet Banking service. Now you can click ‘Login’ to start using the service and accessing your accounts. The online demo available on the website will help you to use the facilities available in CBI Internet Banking service. For further information and inquiries, you can contact our 24 hour call centre on 800 224.
Enjoy using CBI Internet Banking service.
Thank you for banking with us.
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